ABOUT US

At TOPPAN Security, our mission is to shape a meaningful, technology-driven future by being a global leader in mission-critical identity and payment technologies.

We serves as the international development arm of the TOPPAN Group in the security domain founded in 1900. TOPPAN is a trusted Japanese brand renowned for its commitment to exceptional quality. Building on this legacy, we combine bold ideas, deep sector expertise, and collaborative intelligence to deliver secure, future-ready solutions.

Our culture is grounded in four core values: Agility, Ownership, Resilience, and a Sense of Fun. We move fast, lead with accountability, grow through challenges, and bring positive energy into everything we do.

Join us and be part of a global, collaborative team where trust and innovation drive everything we do.

ABOUT THE ROLE

As part of TOPPAN Security team, the Operations Manager reports to the Director of Operations, Malta.

The role oversees the Operations Team providing tactical and strategic direction to ensure customer requirements are understood and met whilst reaching set goals and objectives. You will have to maintain a professional approach while supporting and coordinating activities of various departments. You will have the responsibility for the operations team to ensure the company’s safety, quality, and cost objectives are met.

Main missions:

• Form part of the Malta site Senior Leadership Team.
• Lead a team of Front Line Managers and employees
• Ensure that all Managers understand how their work relates to the organization meeting the customers’ expectations and drives our business objectives.
• Interact and collaborate daily with other local and Global functional groups to ensure we understand existing and emerging customer needs and drive teams to identify operational improvements in those areas. Collaborate with other sites to share best practices, leverage resources/assets, etc.
• Prepare and oversee budgets for assigned operational areas.
• Monitor and improve safety incident rates. Ensure each employee understands his individual role and responsibilities required to achieve and maintain a safe work place. Proactively identify and correct unsafe conditions, work processes, and behaviors.
• Participate in establishing local procedures aligned with global policies and procedures.
• Ensure compliance with all applicable regulatory, trade and government agencies and company policies and procedures.
• Execute a process to track and record values delivered to the customer. Utilise metrics to monitor and maximize customer efficiencies and achieve cost savings.
• Conduct staff meetings, and other meetings as needed.

ABOUT YOU

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong interest in Operations activities.

• Excellent planning and organizational skills with good attention to details.
• Efficient and prompt in execution, able to respect deadlines.
• Proven effective leadership qualities.
• Able to develop an active cooperation with colleagues and to build a team spirit.

Education and/or Experience

• Previous 3-5 years’ experience in Manufacturing.
• Typically, 3-5 years’ management experience.
• Experience in working in multi-cultural teams.
• Six Sigma/lean manufacturing experience preferred.

Language Skills

• Ability to effectively communicate in the English language, both verbally and in writing.

• Ability to read and interpret technical journals, specifications, international technical standards, etc.

Computer Skills

• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.

• Familiar with operating systems, such as Windows, etc.

Customer Expectations

Highlight knowledge, skills, abilities and traits necessary in this role to satisfy our customer's expectations

• Strong result orientation and commitment to success.
• Able to drive change, flexible in approach to issues.
• Good interpersonal skills, able to communicate well and strongly interested in
• people development
• Strong leader and influencer, who can quickly establish the key priorities for the
• Operations activities and get buy in at senior management level.
• Excellent analytical and project management skills.
• Fluent in English, another language is a plus

TOPPAN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, color, religion, national origin, veteran status, or disability.